NETCOM Business Contact Center
NETCOM is a business group with operations in Costa Rica and Panama, dedicated to developing competitive advantages for its clients through specialized advice and implementation of innovative telecommunications and Contact Center solutions.
It has 3 sites in Costa Rica and one in Panama, which allows it to have a capacity of more than 1,350 technological positions. NETCOM serves more than 2,000,000 multichannel interactions per month, from different sectors of the economy: Finance, Telecommunications, Consumer Goods, Technology, Energy, Insurance, Service Desk, Health, among others.
It works with the highest technology platforms and is certified in the COPC Performance Improvement Guide. Its strategic staff is trained and certified in the best Contact Center practices.